We are pleased to inform you that your product will be dispatched from our warehouse in Japan within 2-5 business days. To ensure the most efficient delivery, we primarily utilize air shipping services with Japan Post. The estimated arrival time for your shipment will typically range from one week to a maximum of three weeks.
While we strive to provide a smooth shipping experience, we must acknowledge that in rare instances, unforeseen circumstances such as adverse weather conditions or other factors beyond our control may cause shipment delays. Rest assured, should any such problems arise with your shipment, we will promptly notify you.
Once your order is on its way, we will be sure to provide you with a tracking number, allowing you to conveniently follow its journey until it reaches your destination. For any inquiries or assistance, please don't hesitate to contact us at contact@holdoneyecare.com. We are here to help, and you can reach us either directly or through our website. Thank you for choosing us as your provider!